PRIVACY AND COOKIE POLICY

In this Privacy and Cookie Policy, you will find all relevant information about how OLUWA JEALOUS uses personal data of its users and customers. 


1. OVERVIEW. 

We collect data from our users and customers when they fill out forms in our platform or via their browser’s cookies. 

When we refer to our Platform, we mean our website: https://www.oluwajealous.com/. 


2. REGISTRATION, INFORMATION AND DATA 

To use Oluwa Jealous’ services, you need to register in our platform. You need to insert the required data (listed below), and you will be fully responsible for the accuracy and veracity of the information you provide. 

Oluwa Jealous may verify the personal data you have provided with public entities or specialized companies, and you hereby expressly consent to such verification. The information obtained by us from such entities will be afforded confidential treatment and will be handled with the sole purpose of ensuring the services provided by Oluwa Jealous are performed as perfectly as possible. 

The data required to register in Oluwa Jealous’ platform is: 

- Name and Last Name; 

- Company name (as the case may be); 

- Full address (Country/State/City/Number/Street); 

- Telephone; 

- Email; 

- Payment method (we won’t collect your banking data or credit card information; we’ll only store information stating that you have made the payment via PayPal). 


3. WHO IS RESPONSIBLE FOR TREATING YOUR DATA? 

We at Oluwa Jealous control your data in our platform. This means we regulate and are responsible for treating and protecting your personal data. 


4. WHY DO WE TREAT YOUR PERSONAL DATA? 

Depending on the purpose and on each case, we need to treat some pieces of information, such as, but not limited to: 

§ your identification data (e.g. name, last name, language and country from where you interact with us, contact data, etc.); 

§ transaction information (e.g. information related to your purchases, orders, returns, etc.); 

§ connection, geolocation and/or browsing data (if you interact with us via your mobile, for example); 

§ business information (e.g. if you have signed up to our newsletter); 

§ information about your tastes and preferences

Remember: when we request you to fill out your personal data to grant you access to any of our Platform’s functionalities or services, we will mark some fields as mandatory, since this is information we need to provide the service or grant access to the relevant functionality. Please also bear in mind that if you decide not to provide such data, you may not be able to complete your user registration or may not be able to use the services or functionalities. 

Below we provide some events in which we will treat your personal data according to your interaction with us in our Platform: 

  

PURPOSE   


+   info 

 

1. To   manage your registration as user of   the Platform 


If you decide to become a user of our Platform, we will need to treat   your data to identify you as user of   the Platform and grant you access to   its several functionalities, products and services available to you as a   registered user. You can cancel your registered user account by calling our   Customer Service Center. 

 

2. To   develop, fulfill and perform the   purchase and/or services contract you have entered into with us in the   Platform 


This purpose includes treatment of your   data, especially: 

§ To contact you to update information   or provide you with notices about the functionalities,   products or services you have purchased, including quality surveys, and to check how much you are satisfied with the   services provided. 

§ To   take the required measures to control   and avoid possible fraud against you and against us during the purchase   process. If we consider that the transaction may be fraudulent, we may freeze   it. 

§ To   manage possible returns after the   purchase and requests for information   about availability of articles and reservation of products via the Platform,   depending on the availability of such options from time to time. 

§ For   billing purposes and to provide you with receipts and invoices for the   purchases you have made via the Platform. 

§ To   ensure you will be able to use other   functionalities or services available, such as purchase, management and   use of Gift Cards or Trade-in Vouchers

 

3.  To fulfill requests or orders you place via our Customer Service channels 


We will treat only personal data that is strictly required for managing or   fulfilling the request or order. 

 

4. For marketing purposes 


This includes treating your data especially in the   following events: 

§ If   and when you sign up our newsletter, we will treat your personal data to manage your subscription, including   to send you customized information about   our products and services via several means (such as email or SMS). Thus,   please bear in mind that this data treatment implies analyzing your profile, in   order to establish your preferences, and therefore which products and   services suit your style. For example, based on your purchases and your   browsing history (i.e., depending on the articles you have clicked on), we   will suggest products we think might be of interest to you. In addition, if   you are a registered user, we will provide you the option “retrieve cart”. 

§ Remember:   you can cancel the subscription of our   newsletter at any time, without any cost, in section “Newsletter” of the   Platform or via the e-mail you have received. We also provide instructions in   all messages we send. If you do not want to receive push notifications, you   can disable this option in your mobile device. 

§ To   perform promotional campaigns (e.g.   to send the list of stored articles to the email you provide). When you   participate in any promotional campaign, you authorize us to treat the data   you make available to us, depending on the campaign, and to disclose it in   several means, such as social media or on the Platform. In each promotional   campaign you participate, we will make available to you the terms and   conditions whereby we will provide you with more detailed information about   treatment of your personal data. 

 

5. To analyze functionality and quality to improve our services 


If you access our   Platform, we inform you that we will treat your browsing data for analytical and statistical purposes,   i.e., to understand how you interact with our Platform, and therefore be able   to improve it. 

In   addition, we occasionally perform quality   surveys and actions to check the level of satisfaction of our customers   and users, as well as to detect which areas we can improve. 

5. HOW ARE WE LEGALLY AUTHORIZED TO TREAT YOUR DATA? 

The legal terms that allow us to treat your personal data also depend on the purpose for which we process it, as explained in the chart below: 

  

Purpose   


Legitimacy   

 

1. To manage your registration as user of the Platform 


Treatment   of your data is required in compliance   with the terms that regulate the use of the Platform. In other words: for   you to be able to register as a user in the Platform, we need to treat your personal   data. Otherwise, we cannot manage your registration. 

 

2. To develop,   fulfill and perform the purchase or services contract 


We treat your data to be   able to enter into the purchase or   services contract with you. 

We   consider we have a legitimate interest   in performing the required checks to detect and avoid possible fraud when   you make a purchase. We understand remittance of information to the company   that processes the payment for it to authorize the payment or not is positive   for all stakeholders, and especially for you, since it allows us to take   measures to protect you against attempts of fraud by third parties. 

 

3. To support the customer 


We consider we   have a legitimate interest in   answering the inquiries or fulfilling the requests you make via our several   contact channels. We understand treating such data is also beneficial to you,   since it allows us to help you properly and answer your questions. 

When you contact   us, especially to handle incidents related to your order or with the   article/service you have purchased via the Platform, treatment is justified   by the execution of the purchase   contract

When   your request is related to the exercise of rights about which we inform you   below or to complaints related to our products or services, we are legally   authorized to treat your data to   perform our legal obligations

 

4. For marketing purposes 


We are legally authorized to process   your data for marketing purposes when you give us your consent. For example,   when you accept to receive customized information via several channels, or   when you accept the terms and conditions to participate in a promotional campaign.   

To   show you customized information, we consider we have a legitimate interest in making a profile with the information we   have about you (such as browsing data, preferences or purchase history) and   the personal data you have provided us, such as age or language, since we   understand treating such data is also beneficial to you, as it allows us to   improve user experience and to access information according to your   preferences. 

 

5. To analyze functionality and quality 


We   consider we have a legitimate interest   in analyzing the functionality of the Platform and the user’s level of   satisfaction, since we understand treating such data is also beneficial to   you, as our purpose is to improve user experience and provide services of   excellent quality. 

6. FOR HOW LONG DO WE KEEP YOUR DATA? 

The period during which we will keep your data will depend on the purposes for which we will process it, as explained below: 

  

Purpose   


Data   retention period 

 

1. To manage your registration as user of the Platform 


We will treat your   data as long as you maintain your status as a registered user (i.e., until   you decide to cancel your subscription). 

After   this period, we will keep your data stored for the term provided for by law   to safeguard ourselves from any complaints. 

 

2. To develop,   fulfill and perform the purchase or services contract 


We   will treat your data for the time period necessary to manage your purchases   of products or services, including any returns of or complaints related to   the purchase of the relevant product or service. 

 

3. To support the customer 


We   will treat your data for the time period necessary to fulfill your order or   request. 

 

4. For marketing purposes 


We will treat your data until you decide to cancel your   subscription to our newsletter. 

In   case you participate in promotional campaigns, we will keep your data for six   (6) months after the end of the campaign. 

 

5. To analyze functionality and quality 


We’ll   treat your data sporadically for the period during which we perform a certain   action or conduct a quality survey, or until we anonymize your browsing data.   

Despite treating your data during the period that is strictly necessary to fulfill the corresponding purpose, we’ll keep them after such period, duly stored and protected, for as long as any responsibilities resulting from such treatment may arise, in compliance with the legislation in force in each moment. When each one of the possible actions is barred by the statute of limitations, we will delete the personal data. 

7. DO WE SHARE YOUR DATA WITH THIRD PARTIES? 

To attain the purposes mentioned in this Privacy and Cookie Policy, we must grant PayPal and the third parties that provide us support in the services we offer you access to your personal data. This means: 

§ financial institutions

§ entities that detect and prevent fraud

§ technology service providers; 

§ logistics, transportation and delivery partners, as well as service providers; 

§ providers of services related to customer support, advertising and marketing partners, as well as service providers. 

8. WHICH ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA? 

We undertake to keep your personal data confidential and make sure you can exercise your rights. Bearing that in mind, we at Oluwa Jealous agree that you can exercise your rights free of charge by sending us an email to a single electronic address (gopay@oluwajealous.com), informing the reason for your request and the right you wish to exercise. In case we deem it necessary to identify you, we may request a copy of an identity document. 

More specifically, regardless of the purpose or legal basis for us to treat your data, you have the right to: 

• Request access to your personal data kept by us. Remember: if you are a registered user of our Platform, you can also verify this information in the section corresponding to your online account. 

• Request us to rectify the personal data we keep. Remember: if you are a registered user of our Platform, you can also access the section corresponding to your personal data in your account to change or update it. Please always take into account that when you actively make your personal data available through any procedure, you warrant that it is true and accurate, and undertake to notify us of any change or modification. The user will be exclusively liable for any loss or damage caused to the Platform or the person responsible 

for the Platform or any third party resulting from communication of wrong, inaccurate or incomplete information in registration forms. Remember: as a general rule, only you can provide your own personal data, not third-party data, except if otherwise allowed in this Privacy and Cookie Policy. 

• Request removal of your personal data, to the extent it is no longer required for the purpose for which we need to treat it, as explained above, or when we no longer have legal permission to treat it. 

• Request us to cancel or limit processing of your personal data, which implies, in certain cases, that you may request us to temporarily suspend processing of your data or to keep it for longer than necessary. 

If you give us your consent to process your data for any purpose, you also have the right to withdraw such consent at any time. You will find some ways for you to revoke your consent in section 2, where we explain the purposes for treating your data. 

When we are legally authorized to treat your data when you provide us your consent or for the purposes of a contract, as explained in section 3, you will also have the right to request portability of your personal data. This means you will have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable form, so you can transfer it directly to another entity, without any hindrance on our part. 

Moreover, when we process your data based on our legitimate interest, you also have the right to object to such processing. 

Finally, we inform you that you have the right to file a complaint with the authority responsible for data protection, namely: 

§  National Data Protection Authority for Brazil (National Authority). 

9. WHAT HAPPENS IF YOU PROVIDE US WITH THIRD PARTY DATA? 

We offer functionalities or services that require us to treat third-party personal data that you must provide, such as in the case of purchase of gifts sent directly to the third party or Gift Cards for the third party to choose a product in our Platform. When you provide us with third-party personal data, you acknowledge you have informed them about the purpose and the manner in which we need to treat their personal data. 

10. AMENDMENTS TO THE PRIVACY AND COOKIE POLICY 

We may make amendments to the Privacy and Cookie Policy when necessary, but you’ll be notified by several means via the Platform (for example, a banner, a pop-up window or a push notification) or a message to your email, when the amendments are relevant to your privacy, so you can review them, assess them and, as the case may be, challenge or cancel any service or functionality. Anyhow, we advise you to review this Privacy and Cookie Policy from time to time in the event any minor amendments are made, or some interactive improvements are introduced. We remind you that this Policy will always be available on our website. 

11. INFORMATION ABOUT COOKIES 

We use cookies and similar technologies to make your browsing in the Platform easier, understand how you interact with us and, in certain cases, to be able to show you advertisements based on your browsing habits. We kindly ask you to read our information about Cookies to understand with greater detail the cookies and similar technologies we use, their purpose and other information of interest. 

Information about Cookies 

What is a cookie? 

A Cookie is a small text file that a website stores in your PC, telephone or other devices, with information about your navigation on that website. Cookies are necessary to make it easier and simpler for you to make searches, and they do not damage your computer. 

While this Policy uses the general term “Cookies”, as they are the main method for storing information used by this website, the browser's “Local Storage” space is also used for the same purposes as the Cookies. All the information included in this section is also applicable to this “Local Storage”. 

What are Cookies used for in this website? 

Cookies are an essential part of how this website works. Their main purpose is to improve your browsing experience. For example: they are used to remember your preferences (language, country, etc.) while browsing and in future visits. 

The information collected by the Cookies also enables us to improve the website by estimating numbers and patterns of use, the suitability of the website to the individual interests of the users, quicker searches, etc. Occasionally, if we obtain your informed consent in advance, we may use Cookies, tags or other similar technologies to obtain information that enables us to show you, either from our own website or from third-party websites or any other means, advertising based on the analysis of your browsing habits. 

What are Cookies NOT used for in this website? 

We do not store sensitive personal information, such as your address, your password, etc. in the Cookies we use. 

Who uses the information stored in Cookies? 

The information stored in the Cookies from our website is used exclusively by us, except for those identified as “third-party cookies”, which are used and managed by external entities to provide services requested by us to improve our services and the experience of the user when browsing our website. These “third-party cookies” are mainly used to obtain access to statistics and to guarantee the payment transactions that are carried out. 

How can I avoid using Cookies on this website? 

If you prefer to avoid the use of Cookies on this page, taking into account the limitations described above, you must first disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. 

You can use this option for preventing the use of Cookies at any time. 

How do I disable and prevent the use of Cookies? 

To restrict, block or delete the Cookies from this website at any time, change the settings of your browser by following the steps indicated below. While the settings are different in each browser, Cookies are usually configured in the “Preferences” or “Tools” menu. For more information on how to configure Cookies in your browser, refer to the “Help” menu. 

What specific Cookies this website uses and for what purposes? 

The charts below show the Cookies, tags and other similar technologies used by this website, along with their information on purpose, duration and management (by the owner and by third parties). 

     

Technical   and customization cookies: for identification, authentication, navigation,   interface customization, favorites... 

 

These Cookies are used to identify the user   during the session, so that they don’t need to log in every time they visit   this website, accelerate certain procedures, remember the choices made during   the same session or in future sessions, remember visited pages, etc. 

 

COOKIES   


PURPOSE   


DURATION   


MANAGEMENT 

 

User identification 


They are used to identify and authenticate   the user. They also contain technical data about the users of the session,   such as connection wait time, session identifier, etc. 


Session cookies 


Own cookies 

 

Session identification 


They are used to identify and authenticate   the user. They are common on all web applications to identify user’s requests   during the session. 


Session cookies 


Own cookies 

 

Navigation status 


They allow identification of the user’s   navigation status (beginning of a session, first page, first access, scroll   status, poll status, etc.). 


Session cookies 


Own cookies 

 

User selections 


They store session values selected by the   user, such as store, language, currency, products, size, etc. 


Session cookies 


Own cookies 

 

Favorites and last selections 


They   remind the user of their favorite choices (for example, type of art), as well   as the last choices (products, consent to the installation of cookies, etc.)   in subsequent sessions on the web. 


Persistent cookies 


Own cookies 

 

SHOPPING CART 


They store information on the mini shopping   cart, as well as user identification data associated to the previously   mentioned cart. 


Session cookies 


Own cookies 

 

Protocol 


They allow processing secure (https) and   unsecured (http) cross-domain (protocol) modifications. 


Session cookies 


Own cookies 

  

 

Cookies   for browsing analysis 

 

These cookies collect general information   about the user access (not the content itself), in order to subsequently   provide us with aggregate information about such accesses for statistical   purposes. 

 

COOKIES   


PURPOSE   


DURATION   


MANAGEMENT 

 

Source 

(WC_GASource) 


They are used to determine from where the   user is accessing one of the pages of this website (e.g. if the user landed   on the page through a product grid, the browser or an external website). 


Persistent cookies 


Own cookies 

 

Google Analytics ( utma, utmb,  utmc, utmd,  utmv, utmz, 

_ga...) 


They   allow Google Analytics tools to monitor the website. Google Analytics is a   service offered by Google to obtain access to information about the user on   the website. Examples of data stored are: number of times a user visits a   website, first and last visit dates, duration of visits, source page from   where the user accessed this website, search engine used by the user to   access the website or link they clicked on, place in the world from where the   website was accessed, etc. The configuration of these cookies is   predetermined by the service provided by Google, and the information   generated by the cookies about the use of the website will be transferred to   and stored by Google, Inc. (a US-based company). Therefore, we recommend   visiting Google Analytics’ privacy page, https://developers.google.com/analytics/devguides/collection   /analyticsjs/cookie-usage, for more information about the cookies it uses   and how to disable them. We remind you that we are not responsible for the   content or accuracy of thirdparties websites. 


Persistent cookies 


Third Party 

 

Optimizely 

(optimizelySegme nts; 

optimizelyEndUse 

rId 

optimizelyPending LogEvents; optimizelyBuckets 

…) 


The   cookies identified with the domain optimizely.com or www.optimizely.com allow   us to optimize appearance, sensations, and messages. Overall, the purpose is   to ensure the user has a consistent browsing experience on our website, based   on the experience of our users. Examples of data saved for further analysis   are: number of updates the user has seen, information by visitor segments,   such as browser, campaign, types of mobile sources and all defined customized   segments, etc. The configuration of these cookies is predetermined by the   service provided by our provider Optimizely, Inc. (a US-based company),   therefore we recommend visiting its website, https://help.optimizely.com/hc/en- us/articles/200040335, for more   information about the cookies they use, as well as how to disable them, on   the following link: https://www.optimizely.com/opt_out.   We remind you that we are not responsible for the content or accuracy of   third-parties websites. 


Persistent cookies 


Third Party 

  

 

Cookies for shopping analysis 

 

These   cookies make it possible to collect information about the device from which   the purchase was made on this website, to verify if the transactions provide   enough guarantees to customers. These cookies never include sensitive   information, such as card details. 

 

COOKIES 


PURPOSE 


DURATION 


MANAGEMENT 

 

Purchase   device 

(thx_guid)   


They allow the device’s identification (PC,   telephone, etc.) from which the purchases are made on this website for its   subsequent analysis, with the purpose of being able to offer our customers   enough guarantees in purchase transactions. The information collected in   these cookies is collected by an external company (GoDaddy) in order to   conduct this analysis. 


Persistent   cookies 


Third   Party 

This informative chart will be updated whenever possible, to the extent the services provided by this website are changed. However, the chart may occasionally not include a cookie, tag or similar technologies due to updates, despite having always the same purposes as the ones included in this chart.